FSC®: Forest Stewardship Council
Label for responsible forestry products sourced via a credible chain of custody that balances environmental, social, and economic benefits.
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Quality Standards & Certifications
We are dedicated to upholding internationally recognized quality standards and certifications that foster excellence, safety, sustainability, and information security. Below you can explore the ISO standards that guide our management systems and the independent certifications that confirm the strength, durability, and responsible sourcing behind our products and services.
Quality Standards
Code
Scope
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ISO 9001:2015
Quality Management System: Specifies requirements for organizations to consistently meet customer expectations and enhance satisfaction, supporting performance and continual improvement through a process approach and risk-based thinking.
ISO 14001:2015
Environmental Management System: Provides a framework for managing environmental aspects, fulfilling compliance obligations, and continually improving environmental performance.
ISO 45001:2018
Occupational Health & Safety Management System: Outlines requirements for identifying hazards, managing OH&S risks, and improving safety outcomes across the workplace.
ISO/IEC 27001
Information Security Management System: Specifies requirements for establishing, implementing, maintaining, and continually improving an ISMS to protect information assets.
ISO 10002:2018
Customer Satisfaction — Guidelines for Complaints Handling: Provides guidance for planning, operating, and reviewing an effective process for handling customer complaints and improving service quality.
Certifications
TSE EN 12520: Strength, Durability & Safety
Tests domestic seating for structural strength, durability, and user safety in line with the EN 12520 criteria.
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HYB: Service Competence Certificate
TSE Service Adequacy certificate demonstrating that service locations meet the applicable Turkish Standard or criteria assuring reliable, high quality service delivery.
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